There are newer employer reviews for Sovereign Bancorp
There are newer employer reviews for Sovereign Bancorp

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Could have been better.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Sovereign Bancorp full-time

Recommends
Negative Outlook
No opinion of CEO
Recommends
Negative Outlook
No opinion of CEO

Pros

Convenient hours, Pays moderately for entry-level, good training.

Cons

Unfriendly customers, Outrageous fees, Only a 10 cent raise in 4 years, Lazy management, Insane monthly sale-goals.

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  1. Helpful (2)

    Dont get taken advantage of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Operations Manager in Boston, MA
    Former Employee - Branch Operations Manager in Boston, MA

    I worked at Sovereign Bancorp full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Star employees keep this company running. Make good friends with them as you will most likely see them in higher positions in other banks very soon.

    Cons

    Lack of training, constantly understaffed, non-existent back office/support team, lack of strong leadership, disrespectful sales strategies.

    Advice to Management

    Share with market directors that lack of staffing does not mean that you continue employing employees who actively do not want to work here. Conversely do not allow being short staffed get in the way of taking care of good and long tenured employees. Basically get your act together and understand that staff are the face of your company. Currently that is of an overworked, under trained and overwhelmed workforce with a constantly changing chain of command and pay structure.

  2. Helpful (1)

    Beyond redemption

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Sovereign Bancorp full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits package, and stable industry.

    Cons

    Deplorable executive and middle management staff which creates a non-existent support system. They fail to meet the very basic levels of customer service. Too many individuals have 15 to 20 years of tenure, which makes them incapable of change whether it is ignorance of market influences or just plain laziness; they are 10 years behind everyone else in the industry. Any market traction gained is purely out of dumb luck.

    Advice to Management

    If old enough, retire, if not, make a career change. The world always will always need “ditch diggers”

There are newer employer reviews for Sovereign Bancorp
There are newer employer reviews for Sovereign Bancorp

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