Specialty's Cafe & Bakery

www.specialtys.com
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Helpful (1)

Stay Away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cafe Manager in Seattle, WA
Former Employee - Cafe Manager in Seattle, WA

I worked at Specialty's Cafe & Bakery full-time (More than a year)

Doesn't Recommend
Positive Outlook
Disapproves of CEO
Doesn't Recommend
Positive Outlook
Disapproves of CEO

Pros

Strong chance of a M-F schedule, which is hard to find in the restaurant industry. The food quality is phenomenal. This is a made from scratch bakery, and they are very well known for their freshness and especially their amazing cookies. As a customer, this place is awesome. They pride themselves on being both a restaurant and a technology company, and I will say that they have been very successful at both. It is just a shame that the point of view is completely different on the other side of the counter.

Cons

Compensation for managers start out at $16/hr which sounds nice, but there is no bonus potential until you reach Area GM level, and even then, it is hard to obtain. They pile on the expectation, with little to no support. Day usually starts at 5:30am and you are lucky to get out before 6pm on most days. The stress levels are very high, and the upper management uses fear as a means to motivate. I wouldn't wish this company on anyone.

Advice to Management

Listen to your people. Stop using fear and intimidation to attempt to motivate. Simplify your processes, and start taking care of your employees. I literally watched the evolution of an external hire Area Manager go from a positive, encouraging and highly looked upon leader to a stressed out, visually unhappy and demeaning person in a matter of months. This person came from a much larger role, so it wasn't the workload that turned her this way...it was the culture. Things need to change.

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  1. Helpful (3)

    Well-paid position that unfortunately suffers from a lack of soul within this corporate monolith.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Walking Delivery
    Current Employee - Walking Delivery

    I have been working at Specialty's Cafe & Bakery part-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    - Delivery positions get paid well, especially compared to the other positions.
    - Minimal supervision when on delivery.
    - Most of the in-store managers I have worked with are very nice and down-to-earth.

    Cons

    - Very corporate, no different from a Subway after years of standardization. A palpable lack of soul in a wasteland of mass production. I suppose this wouldn't be as large of a negative if they didn't market themselves as 'made from scratch'.
    - Profit rules everything, cost cutting at every corner. Pre-packaged food made with the cheapest possible ingredients marketed as fresh, no employee break room, no lockers, no rain jackets, broken carts, etc.

  2. Helpful (4)

    Everyone is treated like a factory worker, including corporate employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate in Pleasanton, CA
    Former Employee - Corporate in Pleasanton, CA

    I worked at Specialty's Cafe & Bakery full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Weekends are free, culture appears professional

    Cons

    The office has shoulder height cubes. They mandate that no items be above the cubicle wall. They have omnidirectional cameras mounted on the ceiling where everyone can be observed. Every conversation is broadcast throughout the entire region of the office.

    It's a top-down hierarchy where to be a good employee, you must do what your told.

    Obviously, they don't have much trust in their employees.

    Very little leadership, only action from above.

    Advice to Management

    Ask what the employees might need even if you think you have a solution. Your employees know what they want, you might not be able to deliver, but at least take a survey.

There are newer employer reviews for Specialty's Cafe & Bakery
There are newer employer reviews for Specialty's Cafe & Bakery

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