Specialty's Cafe & Bakery

  www.specialtys.com
  www.specialtys.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Specialty's Cafe & Bakery

 

Stay Away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cafe Manager  in  Seattle, WA
Former Employee - Cafe Manager in Seattle, WA

I worked at Specialty's Cafe & Bakery full-time for more than a year

Pros

Strong chance of a M-F schedule, which is hard to find in the restaurant industry. The food quality is phenomenal. This is a made from scratch bakery, and they are very well known for their freshness and especially their amazing cookies. As a customer, this place is awesome. They pride themselves on being both a restaurant and a technology company, and I will say that they have been very successful at both. It is just a shame that the point of view is completely different on the other side of the counter.

Cons

Compensation for managers start out at $16/hr which sounds nice, but there is no bonus potential until you reach Area GM level, and even then, it is hard to obtain. They pile on the expectation, with little to no support. Day usually starts at 5:30am and you are lucky to get out before 6pm on most days. The stress levels are very high, and the upper management uses fear as a means to motivate. I wouldn't wish this company on anyone.

Advice to ManagementAdvice

Listen to your people. Stop using fear and intimidation to attempt to motivate. Simplify your processes, and start taking care of your employees. I literally watched the evolution of an external hire Area Manager go from a positive, encouraging and highly looked upon leader to a stressed out, visually unhappy and demeaning person in a matter of months. This person came from a much larger role, so it wasn't the workload that turned her this way...it was the culture. Things need to change.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

63 Other Employee Reviews for Specialty's Cafe & Bakery (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Well-paid position that unfortunately suffers from a lack of soul within this corporate monolith.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Walking Delivery
    Current Employee - Walking Delivery

    I have been working at Specialty's Cafe & Bakery part-time for more than 3 years

    Pros

    - Delivery positions get paid well, especially compared to the other positions.
    - Minimal supervision when on delivery.
    - Most of the in-store managers I have worked with are very nice and down-to-earth.

    Cons

    - Very corporate, no different from a Subway after years of standardization. A palpable lack of soul in a wasteland of mass production. I suppose this wouldn't be as large of a negative if they didn't market themselves as 'made from scratch'.
    - Profit rules everything, cost cutting at every corner. Pre-packaged food made with the cheapest possible ingredients marketed as fresh, no employee break room, no lockers, no rain jackets, broken carts, etc.

    No opinion of CEO
  2.  

    I've had excellent leadership, mentor ship, and growth opportunities.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Specialty's Cafe & Bakery

    Pros

    Wide open growth potential. This company is headed in the right direction and has the right upper level leadership in place to flourish

    Cons

    The company is in a period of transition and while things are steadily improving it currently requires a strong ability to handle change and uncertainty.

    Advice to ManagementAdvice

    Keep doing what you're doing!

There are newer employer reviews for Specialty's Cafe & Bakery

Worked for Specialty's Cafe & Bakery? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.