Pros

Competitive pay and good benefits

Cons

Horrible management and employees treated badly. More concerned about management image than customer satisfaction. Not open to any employee suggestions. Goals change everyday and are virtually unattainable in the long run.

Advice to Senior Management

Get off your high horse and listen to employees! Stop managing like it's 1960 and you are the sole authority over every aspect of your employees life. Stop gossiping and be more professional.