611 Employee Reviews (View Most Recent)

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A high pace environment where organization and dedication is key

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Milwaukee, WI
Current Employee - Sales Associate in Milwaukee, WI

I have been working at Sports Authority part-time for less than a year

Pros

A good start to getting into a sports career. Helps gain a better understanding of sports companies. It will also test your knowledge of sports and how you can incorporate your knowledge to help the customers find everything they need.`

Cons

There may be times where miscommunication happens. That is probably the only mishap of the job. Sometimes management can be really repetitive on things that have already been thoroughly explained.

Advice to ManagementAdvice

Helps us grow and learn new things.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Sports Authority

  1.  

    Okay for retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Deer Park, IL
    Former Employee - Cashier in Deer Park, IL

    I worked at Sports Authority part-time for more than a year

    Pros

    -Spiffs and bonuses
    -Fun inventory
    -Pretty easy job when there isn't any stress

    Cons

    -Every other week our focus was on something new. If it wasn't selling insoles, it was getting email addresses, if it wasn't email addresses, it was warranties oh, and then the fun days where you were expected to: Sign everyone up for the loyalty card, get insoles, get warranties and convince them to go online and give the store a 5 rating.

    Advice to ManagementAdvice

    stop being so focused on all the extras

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Viscous Cycle Creates Horrible Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co Manager
    Current Employee - Co Manager

    I have been working at Sports Authority full-time for more than a year

    Pros

    Did meet some very nice people along the way.

    Cons

    This is a company that preaches excellent customer service, however, does not believe in providing enough payroll for the allotted time it would take managers to properly train their Sales Associates. Not only that but they are constantly cutting payroll during the work week and then scolding Managers when their "CEI" - Customer Experience Index metrics are below acceptable standards.

    Additionally, without the proper training, there is no feeling whatsoever among associates of organization and of true team unity, which in my opinion causes a great deal of resentment, uneasiness and frustration among company employees.

    It then becomes a viscous cycle, as the culture suffers. For the lack of training, coupled with a infinite disorganization and frustration further contributes to poor CEI numbers, which then causes more scolding, giving rise to increased frustration, and so on. This never-ending cycle of negativity, coupled with the impossibility of ever holding anyone accountable for any standard of excellence, in my opinion engenders a dreadful company culture.

    Advice to ManagementAdvice

    Store Managers - Find another job while you're still employed! / District Managers - Too much concentration on metrics. Rather than wasting so much time on conference calls with Store Managers, spend that time meeting with all the associates in your stores. Get their feedback and opinions and find out what is really going on with your deteriorating culture and how to fix it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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