Sports Authority

  www.sportsauthority.com
  www.sportsauthority.com
There are newer employer reviews for Sports Authority

1 person found this helpful  

A career of misery

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Leader in Jensen Beach, FL
Current Employee - Team Leader in Jensen Beach, FL

I have been working at Sports Authority full-time (more than 8 years)

Pros

Discount: cost + 10 a couple of times a year. Otherwise 25%.

Cons

Company doesn't promote from within after depth manager. For Co or store manager you have to be hired from outside. Full time is considered 32 hours until next year when it will be 30. Customer service is supposed to be primary focus but company gives you no tools to do so. Example: don't have an item in stock you spend your time calling several stores and then tell the customer to go get it. Can't transfer items store to store unless you go pick it up but company doesn't want to do paid outs for gas. Run out of items in mid season and can't get more in quick enough. Scattered focus and too many things to tell one customer so you can't get to the rest. Every customer has to have loyalty ecp and sofsole sold to them. Then no follow through. Customers get loyalty and rewards are good for them but card isn't automatic at register and you can't look up their previous purchases for returns with it. All technologies is ancient and no money is spent to upgrade. Store managers are told to work 7 days a week when payroll is tight which is always. Your job is based on scores set by corporate and the numbers change constantly. I'm one week our sales goals were raised three times. This company will be going under soon. Don't work here.

Advice to ManagementAdvice

Deadweight is not in your minimum wage employees. There aren't enough in any store. Cutting to the bone in payroll in a customer service first company doesn't work. Just look at your cei. Two top complaints nobody to help customers and not enough stock. Funny your stores are telling you that. Pay attention! You've already lost most of the people who care and now the people you have don't.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

655 Other Employee Reviews for Sports Authority (View Most Recent)

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  1.  

    No advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority full-time (more than an year)

    Pros

    There are none... Dont work there!!

    Cons

    Managers have all worked there forever over 15 years so unless someone dies you are never moving up, they are constantly cutting hours and making their full time employees take unwanted pdo hours to get them up to 32 hours!

    Advice to ManagementAdvice

    You need people actually on your sales floor working in order to make $$

  2. 1 person found this helpful  

    Don't plan on having a life outside of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Syracuse, NY
    Current Employee - Store Manager in Syracuse, NY

    I have been working at Sports Authority full-time (more than 5 years)

    Pros

    Good discounts
    Good pay at store manager level

    Cons

    Zero work/life balance
    Frequent corporate visits
    Constant resets for no purpose
    Culture of fear to "motivate" the stores

    Advice to ManagementAdvice

    Trim some of the fat at Regional level. The East regional team motivated by threatening jobs constantly. Not a good environment to work in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sports Authority

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