There are newer employer reviews for Sports Authority
There are newer employer reviews for Sports Authority

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could be better

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Department Manager in Scottsdale, AZ
Current Employee - Department Manager in Scottsdale, AZ
No opinion of CEO

Pros

first and foremost would be the discount that dept mgrs receive. cost +10% on all purchases. I'm a bit of a sports gear junkie, and I have utilized my discount far too often. Most of the time, it's a fun place to work, good people to work with, fun interacting with customers trying to find them the best equipment for their needs, decent pay I guess (don't know what similar stores offer for similar position). Being a dept mgr means guaranteed 40+ hours a week.

Cons

Never the same schedule from one week to the next. Not saying I want M-F 9-5, but a little consistency would be nice. Corporate has wildly unrealistic expectations for what we can get done on a day-to-day basis with their expectations of meeting payroll goal. They want so much, yet expect us to get by with so little. I'm totally on board with receiving "highly satisfied" CEI scores, but when you slash payroll to the point where there's 1 or sometimes NO people covering a department, how do you expect customers to get enough help to be "highly satisfied"? Communication between store mgr and dept mgrs is horrible, but could be just at my store, as I have never worked anywhere else or for another store mgr. Training is also horrible. I came into this position having never worked at SA or any "big box" store before, and was appalled at the complete lack of training I received. The store mgr always said "just ask if you have any questions." how the hell do I know what to ask when you won't tell me what I'm supposed to be doing?

Advice to Management

Give up a few $$$ of payroll if you expect such high "overall satisfaction" scores. LMS courses are ok for giving a new associate a little bit of info, but hardly enough to make one an "authority" in their department. Some "hands-on" training would be nice. Or a little more $$$ in payroll to get someone trained correctly before they are shoved out onto the floor and expected to perform. Don't make CEI scores and ECP penetration the "end-all, be-all" of an associate's or a store's job performance. There are intangibles that can only be measured by an attentive dept mgr or store mgr.

Other Employee Reviews for Sports Authority

  1. Helpful (1)

    Nice place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Greenwood Village, Arapahoe, CO
    Former Employee - Department Manager in Greenwood Village, Arapahoe, CO
    Recommends
    No opinion of CEO

    Pros

    offer a flexible schedule for those wanting part time for those more career minded full time & promotion opportunities exist.

    Cons

    Corporate mindset of decreasing staffing levels makes it difficult to offer top notch customer service coupled with heavy workload of seasonal floor changes can be difficult to feel satisfied

    Advice to Management

    Keep staffing levels up your customers will appreciate the better service provided by a better trained and scheduled staff. Your competition has well staffed stores and good service because of it.


  2. Helpful (1)

    Disrespected. Only treated with respect when senior management needs to look good for DM.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Frederick, MD
    Current Employee - Department Manager in Frederick, MD
    No opinion of CEO

    Pros

    Discount is amazing. Fun to work around sports, considering 'ive played all my life. Promotion was easy, benefits are decent.

    Cons

    You never get time off when requested. Management is very disrespectful. Training is minimal, only tracked on the computer, and only requested to complete when senior management is getting their ass ridden about overdue tests and lessons.

    Advice to Management

    Just wish they were more professional and respectful. I enjoy my job, but dread it at the same time because of who I work for.. Makes me want to do the bare minimum, no praise or recognizition when my job is done well.


There are newer employer reviews for Sports Authority
There are newer employer reviews for Sports Authority

See Most Recent

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