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There are newer employer reviews for Sports Direct

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Zero hour contract the problem

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Casual Sales Assistant in Bury, North West England, England (UK)
Former Contractor - Casual Sales Assistant in Bury, North West England, England (UK)

I worked at Sports Direct as a contractor (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

No chance of company going bust, friendly people.

Cons

zero hour contracts make it a pressured environment. Have to constantly upsell the dam bag.Customers aren't the best. Received a lot of abuse, store wasn't really that organised

Advice to Management

Get rid of zero hour contracts. They are awful. Try and create a more friendly atmosphere. No team building whatsoever so it was very every man for himself.

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  1. Frustrating and stressful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cast in Stevenage, England (UK)
    Current Employee - Cast in Stevenage, England (UK)

    I have been working at Sports Direct part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The main pros are the people. Some of the people you meet in the store are great fun to be with and make the working hours easier to bear. I also feel like my own confidence shot up since I started working with the company.

    Cons

    I could only mention a few. But the main con is your performance (and in my case hours) being measured purely on KPI's which are little add-ons that you have to offer every customer. If you don't sell enough You'll be told your performance is poor and your not doing your job. Even if you put 110% effort in, if people don't agree to buying your add-ons, you will be told you are doing a poor job. and chances are having your hours cut, which brings me to my next point:

    0 hour contracts. I'm not guaranteed any hours at all from week to week. While the contract can be helpful for students who need additional time off, for people needing a job to make money/support others. It's a rocky road without a guaranteed income. One month I can make £600 easily. The next month I may be struggling with only £300.

    And this is more personal, but being here for 4-5 years and I've not moved through the company AT all. I'm stuck being a CAST member unless I leave. I haven't been given any opportunities and no-one seems to want to give me them.

    Advice to Management

    Stop with the push on KPI's! Having them is a good idea, but the way they are being pushed is just makes work life stressful for both CAST and management. I know people are putting the effort you want them to put in and then not getting results, being passed off as poor performance just because customers didn't want a magazine. If it gets to the point when people are always leaving the work place depressed and not wanting to come to work, there is something really wrong.


  2. Helpful (1)

    Poorly run store, however good opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shoe Supervisor in Manchester, England (UK)
    Former Employee - Shoe Supervisor in Manchester, England (UK)

    I worked at Sports Direct full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Career opportunities are always opening up, UK and europe. zero hour contracts are helpful for students who need time off to go 'home' or for exam periods.

    Cons

    career development from management team is close to zero as I have ever experienced. staff discount is only 15% and is pretty poor compared to other retailers who off 20% student discount.

    Advice to Management

    Spend more time developing internal staff than trying to bring in externals who don't know how the company works


There are newer employer reviews for Sports Direct
There are newer employer reviews for Sports Direct

See Most Recent

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