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5 people found this helpful  

Great Job , Co workers are cool, hours are good, pretty good benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Consultant  in  Atlantic City, NJ
Current Employee - Sales Consultant in Atlantic City, NJ

I have been working at Sprint full-time for more than 3 years

Pros

Pay is really good because of the commission checks at the end of each month, plus the hourly is great, friendly atmosphere, benefits are good, free phone service. You meet a lot of cool co workers and customers and if you're young its great because you're selling cell phones which anyone from 18-38 can appreciate technology and helping people understand it.

Cons

There are alot of metrics you have to attain to hit your goals and be eligible for a good comission at the end of the month. They've raised the quotas alot from when i first started in 2008. If you work at a service and repair store you get alot of the same complaining customers, coming in complaining about their phones.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Sprint

  1.  

    Good benefits, lousy working environment due to commission structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Henderson, NV
    Former Employee - Sales Associate in Henderson, NV

    I worked at Sprint full-time for less than a year

    Pros

    Good benefits for employees by providing free cellular service to the employee and reduced cost plans for their friends and family.

    Cons

    As a sales consultant you live and die by who walks through the door. Makes it hard to really build any meaningful relationships with those you work with because everyone seems ready to stab you in the back to make a sale and steal a customer.

    Advice to ManagementAdvice

    Upgrade the point of sale system in the stores. Way too complicated and I could tell was based on ancient hardware/software.

    Positive Outlook
    Approves of CEO
  2.  

    A great place to start your career! Emphasis on START.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  Saginaw, MI
    Former Employee - Retail Sales Consultant in Saginaw, MI

    I worked at Sprint full-time for more than a year

    Pros

    Great Benefits
    Free phone service
    Lots of vacation time off
    Cool to be on the cutting edge in a highly competitive industry
    Know what's coming months in advance
    Decent pay
    Lot's of opportunity to grow
    Tuition Assistance
    401k matching
    Lot's of mentoring if you show potential

    Cons

    Quotas the same across the board even in sub-prime depressed markets
    Management has good ole boy clubs
    VERY hard to move cross channels
    Sprint 4G is nonexistant, and you will hear customers complain about this on a daily basis
    Service and repair stores have unhappy customers which leads to decreased customer satisfaction, which makes up a huge portion of paychecks
    Have to work on holidays
    Punished to taking time off if you don't hit your mark

    Advice to ManagementAdvice

    Start visiting stores more and actually interact with the representatives that you have employed, rather than just look at everyone in the district like a number. There may be great hidden management material in the field, but they never will know because they don't take the time to get to know anyone in their districts.

    Approves of CEO
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