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1 person found this helpful  

Great company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Consultant  in  Mentor, OH
Current Employee - Technical Consultant in Mentor, OH

I have been working at Sprint full-time for more than 3 years

Pros

Great pay and benefits. Opportunity to advance is very high. Upper management are mostly people who have worked their way up and can relate to other employees.

Cons

Customer satisfaction surveys are much more difficult for technicians when everyone we deal with is already frustrated at some level. These surveys are a 1-5 rating, anything below a perfect 5/5 is failure and marks against you.

Advice to ManagementAdvice

I cannot wait until network vision happens. Whats the point of unlimited data use if I can't get service most places that are supposed to be covered.

Recommends
Positive Outlook
Approves of CEO

2165 Other Employee Reviews for Sprint (View Most Recent)

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  1.  

    So far so good

    Current Employee - Customer Care Account Services Specialist  in  Elmsford, NY
    Current Employee - Customer Care Account Services Specialist in Elmsford, NY

    I have been working at Sprint full-time for less than a year

    Pros

    -Great Benefit
    -Free wireless phone line
    -401k
    -Full Training and support

    Once network Vision is completed, the company will soon be one of the top wireless company in the US

    Cons

    Can't find anything negative about this company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I learned to be more responsible and to work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Fort Worth, TX
    Former Employee - Customer Service Representative in Fort Worth, TX

    I worked at Sprint full-time for more than 3 years

    Pros

    Very good benefits and able to move in the company if you work hard.

    Cons

    Having to sell things that you feel are not good enough for the customers and being reprimand.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Sprint

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