Sprint

  www.sprint.com
  www.sprint.com
There are newer employer reviews for Sprint

 

Sprint Leadk

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lead Sales Representative in Detroit, MI
Current Employee - Lead Sales Representative in Detroit, MI

I have been working at Sprint full-time (more than an year)

Pros

You get prepared for everything you will encounter. The workplace is happy and were always getting new gadgets.

Cons

Not a huge room for advancements, and we are underpaid compared to Verizon or At&t. Reps need to be compensated for the work they do compared to the national average so that reps don't move on.

Advice to ManagementAdvice

Let reps make some money, they will work happier and try harder and they won't leave to work for vz or att.

Recommends
Positive Outlook
Approves of CEO

2437 Other Employee Reviews for Sprint (View Most Recent)

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  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Kansas City, MO
    Current Employee - Account Executive in Kansas City, MO

    I have been working at Sprint full-time (more than 10 years)

    Pros

    wireless services, and the people

    Cons

    working from home, job titles change every year

    Advice to ManagementAdvice

    stop changing strategy before you see the results.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fired because loved one was sick with Cancer, later passed away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Series Floor Supervisor Associate in Altamonte Springs, FL
    Former Employee - Account Series Floor Supervisor Associate in Altamonte Springs, FL

    I worked at Sprint full-time (more than 3 years)

    Pros

    Good pay and good benefits. Good bonus structure working for retention too. Call centers suck but the one in Orlando was kind of good in comparison.

    Cons

    High turn over rate. Lack of consistency with anything Sprint does. Terrible customer service. Most transferring reps are from outside the country. Tech support is useless. Working in retention, be prepared to do you job without having the proper tools available.

    Advice to ManagementAdvice

    Don't fire a top 5% rep and floor supervisor because their parent is sick and on death bed with Cancer. I was the only person to take care of my parent... All she had. To ask someone to choose between work and very loved family is wrong and that is exactly what I was forced to do.

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Sprint

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