There are newer employer reviews for Sprint

Helpful (2)

Progressively Worse Year After Year

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Site Development Manager in San Ramon, CA
Current Employee - Site Development Manager in San Ramon, CA

I have been working at Sprint

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

The salaries are competitive and the benefits are diverse. Processes are acceptable and the balance given between work and personal time was positive.

Cons

No growth potential, no recognition for a good job done, very bureaucratic, employees at company are chosen based on political reasons and not on ability (thus some very bad individual contributors, managers, and executive level people remain), in-fighting between legacy Nextel and Sprint employees, zero culture, lack of employee engagement / empowerment, one bad CEO after another, lack of trust, no risk taking.

Advice to Management

Dan Hesse needs to be replaced as well as any individual that is in a leadership position that still has attitude issues towards legacy Sprint or Nextel. Try to actually do something innovative rather than saying something is when it isn't (i.e. Simply Everything is Simply Old-Hat). Be a leader in the field instead of a follower.

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  1. Sprint will be out of business soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Sprint

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits. Depending on what department you work, good work life balance

    Cons

    No advancement unless you're based in Kansas. Upper management doesn't know what's going on at the store level.

    Advice to Management

    Get into the stores/call centers on a daily basis to see how things really work!

  2. The ultimate non-sales sales position of all the wireless carriers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Consultant
    Former Employee - Retail Consultant

    I worked at Sprint

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Not a high pressure sales environment as most other carriers are.

    Cons

    Emphasis on scripted events for customer interactions instead of selling or doing what is right for the customer

    Advice to Management

    Eliminate the rift between customer service and retail stores. Don't make phones cheaper online, then not allow us to match the prices in store without taking "hits" on reports.

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