There are newer employer reviews for Sprint

 

Enjoyment of your job all depends on your Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Trainer
Current Employee - Trainer

I have been working at Sprint full-time for more than 5 years

Pros

Good benefits, flexible work schedule (for most corporate employees), work/life balance. There are advancement opportunities and many employees have high tenure. A high number of employees have a sense of loyalty to the company and believe in its value.

Cons

Micromanaging is a huge issue right now due to the pressure to make sales quotas or validate someone's position. They lack much needed interdepartment communication on key initiatives. Each department only focuses on their needs rather than a company-wide vision. Executive management teaches not to manage by the numbers but that's all everyone does, and it comes from the top down. The commission structure is so confusing that no Sales Rep knows how they get paid (corporate sales, not retail).

Advice to ManagementAdvice

Empower your employees and they will be more motivated to excel. Don't manage by the numbers. Trust your exempt level employees to manage their time wisely and reward by their accomplishments rather than micromanaging.

Recommends
Positive Outlook
Approves of CEO

2168 Other Employee Reviews for Sprint (View Most Recent)

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  1.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    People that I worked with.

    Cons

    Quotas were becoming more challenging given the market.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Sales Consultant  in  Columbus, OH
    Former Employee - Lead Sales Consultant in Columbus, OH

    I worked at Sprint full-time for more than a year

    Pros

    discounted rate plans and phones
    decent insurance and 401k options
    the job can be very fun playing with new technology all day and showing it to customers
    For the amount of work and if you like sales the pay is pretty decent.

    Cons

    company is heavily in debt and it shows by the management style and the lofty sales quotas. Angry customers get very frustrated by the lack of organization between the stores and customer service. Customers repeatedly get offered things by customer service or third party locations or vice versa and then go to a corporate store or third party retailer to take advantage only to find out the offer is only valid at one type of location and they were not told about that.

    Advice to ManagementAdvice

    focus more making the sales quotas fit the current situation in each market.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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