There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

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Sprint Account Manager(Retention

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Account Services Specialist in Sacramento, CA
Former Employee - Customer Care Account Services Specialist in Sacramento, CA

I worked at Sprint full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

good pay, great people to work with and benefits are on par with other companies

Cons

Customers are absolutely horrendous, knowledge base is terrible and if you are not on a good team then it may be difficult to perform with Superstar status

Advice to Management

Work on communications between escalation management and regional management

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  1. A good way to start a career in wireless technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY

    I worked at Sprint full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are a plus and experience is great

    Cons

    very stressful as a Customer Representative due to commission structure

    Advice to Management

    Is who you know? or who they like ?


  2. Helpful (1)

    like toys, sell phones

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Rafael, CA
    Current Employee - Sales Representative in San Rafael, CA

    I have been working at Sprint full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    good not great, still retail sales, but good employer and good customer base.

    Cons

    gota be self motivated in sales


There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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