Sprint

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Account Services Supervisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Services Supervisor in Denver, CO
Current Employee - Account Services Supervisor in Denver, CO

I have been working at Sprint full-time (more than 10 years)

Pros

Learning something new every day and being an advocate for the company and our customers.

Cons

Honestly, I love where I work.

Recommends
Approves of CEO

2543 Other Employee Reviews for Sprint (View Most Recent)

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  1. 1 person found this helpful  

    Good and Bad side of Sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst III in Overland Park, KS
    Current Employee - Business Analyst III in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Great people - a lot of intellectual capital. If you get under good leadership they are willing to take innovative ideas and turn them into a reality.

    Cons

    Poor morale due to frequency of lay-offs. There is a fear about rocking the boat and introducing ideas, because failure may put a target on you back. People success by relationships over contribution.

    Advice to ManagementAdvice

    Minimize proliferation of tribal knowledge. Have information/processes written down so that they can easily be shared and improved. Work on morale.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Advancement Opportunity, great team atmosphere, working with the latest mobile devices. Very invested in this brand!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Indianapolis, IN
    Former Employee - Retail Store Manager in Indianapolis, IN

    I worked at Sprint full-time (more than 8 years)

    Pros

    develop lots of skills presenting to a team, develops a great work ethic, and if you driven sales associate you have the opportunity to make lots of money in commissions. Creates lots of advancement and leadership qualities if you stick with it. Have made lots of great colleges and friends for life through the Sprint retail channel which is a reward all its own. I was with the company through the rough times and I see a bright future for them with the SoftBank acquisition and the launch of Sprint Spark. GO SPRINT!

    Cons

    Lots of plates to spin at one time, company systems and networks could be a challenge at time. Made more money yearly as a sales representative, then in management promotion did not always mean more money depending on store manager position A, B, or C. Don't feel that a commission change ever benefited the masses only the corporate bottom line with was never seen on the front lines. Work/life ratio for Store Manager was often hard to deal balance. Network Vision was a challenge when dealing with customers and frustrated employees with no quota break.

    Recommends
    Positive Outlook
    Approves of CEO
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