There are newer employer reviews for Sprint

nice

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Consultant in Greenbrae, CA
Current Employee - Retail Consultant in Greenbrae, CA

I have been working at Sprint full-time (less than a year)

Pros

great pay, nice to see new phones that come out

Cons

hard to get promoted, a lot of angry customers. customer care is the worst!

Advice to ManagementAdvice

hire better people for customer care service over the phone

Recommends
Neutral Outlook
No opinion of CEO
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  1. Program/Project Mgr II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project/Program Manager II in Omaha, NE
    Current Employee - Project/Program Manager II in Omaha, NE

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Good vision for the company's future.

    Cons

    Very tight resources, budget limitations and cost containment. Not a lot of movement in management positions unless you are based in Kansas City headquarters.

    Advice to ManagementAdvice

    Stay on track to complete network upgrades on schedule.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    An outstanding 17 year experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Corp Center in Overland Park, KS
    Current Employee - Director Corp Center in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Ability to work in different areas. Like working for multiple companies without having to change companies.

    Cons

    When they did away with the pension, they started feeling like any other company. After the merger with Nextel, Sprint started losing what made it such a great place to work (it's swagger). Through all my years there we focused on the network, then the from 2004/5 to 2007 the shift went to focusing on minutes for PCS. The sales teams no longer had to know as much about the network as they did Apps, and cellular devices. Think about it, Sprint enterprise teams were focusing on selling other companies products and applications in order to sell more minutes.

    Advice to ManagementAdvice

    Think about it, Sprint enterprise teams were focusing on selling other companies products and applications in order to sell more minutes.

There are newer employer reviews for Sprint

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