There are newer employer reviews for Sprint

 

Sprint

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Denver, CO
Current Employee - Anonymous Employee in Denver, CO

I have been working at Sprint full-time for more than 10 years

Pros

Great benefits, comparable pay, and you feel like you are contributing to the company success. There is opportunity for advancement if you are willing to stay focused.

Cons

Some of the individual contributor promotion opportunities are best obtained in the corporate head quarters in KS.

Advice to ManagementAdvice

Continue to maximize remote work opportunities for high value contributors in order to retain talent even outside of KS.

2164 Other Employee Reviews for Sprint (View Most Recent)

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Supervisor  in  Fort Worth, TX
    Former Employee - Technical Supervisor in Fort Worth, TX

    I worked at Sprint full-time for more than 10 years

    Pros

    great opportunities-- work balance was ok- they provide a lot of vacation time

    Cons

    Management did not listen to employees or take into consideration life altering changes when given less than a week to change schedule-

    Advice to ManagementAdvice

    leadership in upper management in really an area of opportunity for this company-

    Recommends
  2.  

    content- paid well but worked hard long hours for every penny.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor (Call Ceneter)  in  Rancho Cordova, CA
    Current Employee - Customer Service Supervisor (Call Ceneter) in Rancho Cordova, CA

    I have been working at Sprint full-time for more than 5 years

    Pros

    great people in management. competitive compensation.

    Cons

    no/poor training certification allowed non-qualified agents to graduate and be released to the call center floor. attendance policies were to relaxed promoting tardiness and absenteeism that hurt overall productivity and staffing on a hourly/daily basis.

    Advice to ManagementAdvice

    re-structure attendance policies to be stricter placing more accountability/responibility on the agents to be at work and in seats handling calls/customers. introduce a training certification process which requires trainees to pass a specified checklist by examining processes taught in training - this will reduce the need to retrain and inspect these individuals once on the call center floor with live supervisors.

    Recommends
    Negative Outlook
    Approves of CEO
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