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Network Operations- Professional, customer focused. Good camaraderie.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Network Technician II in Reston, VA
Current Employee - Network Technician II in Reston, VA

I have been working at Sprint full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Good people, professional. Good culture and diverse work force. Management is easy to live with. Open door policy with managers.

Cons

Although the culture is open and goal setting encouraged. There are limited opportunities for growth. The managers are concerned with manager work rather than managing their subordinates.

Advice to Management

Make changes to to process and training by engaging the techs who are most skilled at the job. Restoring outages , rather than making changes to micromanage productivity.

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  1. I was hired on as a service technician, and quickly learned that it was just a lie to get customers to by new products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician in Austin, TX
    Former Employee - Service Technician in Austin, TX

    I worked at Sprint full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay. Clean sites. Some people in the business are nice.

    Cons

    This was my first retail job. Even though I was hired on to "fix" phones I was often encouraged to lie and say the phone was unfixable, and try to sell them a new phone. The sales tactics that were used other than that one were also shady, and it became apparent to me how much I would have to throw my integrity out the door in order to excel at this job. Also, the management and and some other employees came of as fake, greedy, and heartless. All in all, it was a bass experience and I'm glad I'm out.

    Advice to Management

    There is no changing the sales industry, so I won't ware my breath.


  2. interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Agent in Miami, FL
    Current Employee - Wireless Agent in Miami, FL

    I have been working at Sprint full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The work place is cool

    Cons

    day to day calls is really high

    Advice to Management

    no response


There are newer employer reviews for Sprint
There are newer employer reviews for Sprint

See Most Recent

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