Sprint
3.2 of 5 1,971 reviews
www.sprint.com Overland Park, KS 5000+ Employees

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Enjoyed Being Part of the Customer Experience Team

Customer Experience Manager (Former Employee)
Bethesda, MD

ProsIn general, really enjoyed making a difference and the opportunity to make necessary changes to make real improvements in how Sprint did business. Loved working for and with some really talented professionals that came together to make Sprint a better place.

ConsBiggest challenge working at Sprint was the number of constant layoffs. Predictably looked for these to occur every six months. Although, understandable, having no end of year salary increases or real ratings was not a positive experience.

Advice to Senior ManagementHopefully, the company is getting to the point that routine layoffs will slow down and the healing can begin. Externally, the company is looking good. Keep focused on customer experience and creative customer product (service, product, billing, etc).

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    Ambiguous

    Anonymous Employee (Current Employee)
    Atlanta, GA

    I have been working at Sprint


    Pros: Longevity Multiple Locations Great Tribal Knowledge Flexibility for work and home In the past,… Cons: To be honest, the increase in layoffs have significantly decreased our pool of tribal knowledge.… Advice to Senior Management: Please bring back onsite or local Human Resource Specialists or… More
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    1 person found this helpful  

    Its the worst ever

    Sales Consultant (Current Employee)
    Houston, TX

    I have been working at Sprint


    Pros: Pay is fairly good and vacation is ok Cons: sprint management is the worst and promotions come only by transfering out of your local store into a different soo if your the best sales… Advice to Senior Management: be more fair No, I would not recommend this company to a friend More
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