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There are newer employer reviews for SquareTrade

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Helpful (4)

Love SquareTrade!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at SquareTrade full-time (More than a year)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

+ Love the culture + What can I say? We get fed 3 times a week with a fully stocked kitchen

Cons

- Be prepared to put in as many hours as needed to finish your work. - The company is moving rapidly-- sometimes changes are not communicated to everyone within the company

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  1. Helpful (2)

    Company has changed a lot in the past year. Not in a good way. Is getting to be less great to work here..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at SquareTrade full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Has good product; has really shown warranties can be a smart thing for folks to buy. Nice new facility. Very open They feed us alot and pretty often

    Cons

    -Culture and work environment is really changing over the past year or so. Not in a good way -Growing so fast - concerned that the focus is all about how numbers look versus 18months ago where it was delivering the very best service on electronics. -The new executives they are bringing in combined with the change to Bain are all focused on going public. This is changing lots of the things that we so great about ST in the past

    Advice to Management

    CEO & COO need to get more involved, like they use to be, in the details of what is behind the slidesware they are being shown. A lot of talk about culture and values and an award every now and then... But are the decisions you guys making really based on these values?


  2. Helpful (4)

    Dont ever work here if you are in IT/software or business side

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at SquareTrade full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employees are really pleasant but not smart and they are Dumb . I mean not smart at all and middle managers behave like circus ring masters.

    Cons

    They are 100 yrs technically behind in technology. The company pays below average salary. This company has really dumb people. This company was started in 1999 and were stuck at 15million revenue till 2009?? After that they started selling warranties from 2009 they started generating revenue. They say that the company is doing good etc and promise you X number of stock options while joining saying they value Y amount but after few days when you do the paper work for these you will be shocked at what price they are offering and they are peanuts and you feel you are cheated. The middle managers are very dumb, unprofessional and revenge taking. Please dont work here for your own safety and good. Dont get fooled by some good ratings by others, they are call center folks and call center department is good and hence they might be happy for what they are getting. But if you a software guy Dont...its not worth it. In short this company has a Master -slave-sly/favorite slave culture.

    Advice to Management

    Dont be partial, biased and please act professionally and dont expect that employees are slaves.


There are newer employer reviews for SquareTrade
There are newer employer reviews for SquareTrade

See Most Recent

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