SquareTrade
3.8 of 5 36 reviews
www.squaretrade.com San Francisco, CA 150 to 499 Employees

36 Employee Reviews (View Most Recent)

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1 person found this helpful  

Company has changed a lot in the past year. Not in a good way. Is getting to be less great to work here..

Anonymous Employee (Current Employee)
San Francisco, CA

ProsHas good product; has really shown warranties can be a smart thing for folks to buy.
Nice new facility. Very open
They feed us alot and pretty often

Cons-Culture and work environment is really changing over the past year or so. Not in a good way
-Growing so fast - concerned that the focus is all about how numbers look versus 18months ago where it was delivering the very best service on electronics.
-The new executives they are bringing in combined with the change to Bain are all focused on going public. This is changing lots of the things that we so great about ST in the past

Advice to Senior ManagementCEO & COO need to get more involved, like they use to be, in the details of what is behind the slidesware they are being shown. A lot of talk about culture and values and an award every now and then... But are the decisions you guys making really based on these values?

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
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    • Disapproves of CEO

    3 people found this helpful  

    Dont work here

    Anonymous Employee (Former Employee)
    San Francisco, CA

    I worked at SquareTrade full-time for more than a year


    Pros: Great co-workers, good people trying to do a good job,… Cons: Horrible bosses that penalize you for taking time off even if you are sick. If your child is sick and you have to leave early… Advice to Senior Management: Fire the manager that has put the emphasis on productivity instead of service. Make this place… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Dont ever work here if you are in IT/software or business side

    Software Engineer (Current Employee)
    San Francisco, CA

    I have been working at SquareTrade full-time for more than a year


    Pros: Employees are really pleasant but not smart and they are Dumb .… Cons: They are 100 yrs technically behind in technology. The company pays below average salary. This company has really dumb people. This company was started in… Advice to Senior Management: Dont be partial, biased and please act professionally and dont… No, I would not recommend this company to a friend More
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