Squirrel Systems
2.5 of 5 4 reviews
www.squirrelsystems.com Burnaby, Canada 50 to 149 Employees

4 Employee Reviews (View Most Recent)

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Good for getting experience, dead end for long term carrier

Tech Support (Former Employee)
Burnaby, BC (Canada)

I worked at Squirrel Systems

ProsHard to get fired once pass probation. If you follow the rules and do your job, then you get job security.
Working around fun people. Perfect for getting experience in extremely past-paced environment. Steady paycheck without fail. Never got affected by any economic crisis. Pay is guaranteed regardless of work amount.
It's possible to go from $11 per hr to 18-19 in 1-2 years by passing internal exams.
Looks amazing on the resume.

ConsNot enough training. Have to figure out things as you go without proper manuals.
Always lacking people, as a result few are doing the job of many.
Dead end job with not being able to exercise much of training\experience.
Company's policy about support employees - "we can hire more". Despite steady & secure employment, constant feeling of being disposable.
No incentives whatsoever for working more\harder\showing initiative.
Although there is a system of getting higher wage with moving through Tiers, most of the time there is no way to do that even if you really want because the person responsible checking\developing exams is doing thousand other things and has no time.
Individual good performance almost never gets any praise. Numbers oriented management, despite all other areas have to suffer for it like employee satisfaction and customer service.
Very high turnaround rate.
Praise from upper management is a joke - has nothing to do with complexity of the task or effort used to resolve it.

Advice to Senior ManagementRaise starting wage.
Provide day to day incentives for harder work
Start thinking overall about making people stay and not use company as a stepping stone

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A great family

Anonymous Employee (Current Employee)

I have been working at Squirrel Systems full-time


Pros: The work culture is great. Despite the large size, all teams are very close to each other. In general, everyone goes that extra mile to… Cons: Squirrel is a true innovator in the hospitality industry; as such, there are always a million… Advice to Senior Management: You are building a great company. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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  • Disapproves of CEO

 

Support Agent

Support Agent (Current Employee)
Burnaby, BC (Canada)

I have been working at Squirrel Systems full-time for more than a year


Pros: regular full time hours some awesome people to work with Good location,… Cons: No communication from management to employees there were 3 HR changeovers in the year… Advice to Senior Management: Treat the employees you have well. They are working extremely hard and for that, they get 'not fired'. In the last few… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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