Staples

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STAPLES REVIEW: WHAT YOU SHOULD KNOW

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Technology Consultant  in  Mississauga, ON (Canada)
Current Employee - Technology Consultant in Mississauga, ON (Canada)

Pros

Some good reasons for working at STAPLES (Business Depot) are that you can learn many skills for the future. Many people that end up getting hired for one position end up being able to work/cover several sections/depts. after about a year of work. The management at STAPLES is a good team to work with, being neither too strict or lax on managing workers. There is many values to be learned including the way employees are to serve customers, notably the motto EASY, which means Evaluate, Asses, Satisfy, and Yes. Finally STAPLES offers a great benefits package including Health, RRSP, and Employee Stock Purchase plan

Cons

Overall compensation is not as great as with other employers, including compensation for employees who show very effective progress. It is up to the District Manager to decide whether an employee shall get a review every 6 months, and very, very rarely are employees - even ones who show exceptional performance according to STAPLES standard - rewarded with a raise of more than 20 cents per 6 months

Advice to ManagementAdvice

Senior management must be more fair in compensating good employees for their service and not hold back because of their so called "budgets".

Recommends
No opinion of CEO

Other reviews for Staples

  1.  

    Depends on the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Edmonton, AB (Canada)
    Current Employee - Sales Associate in Edmonton, AB (Canada)

    Pros

    At my store, the flexible scheduling is easily the best reason to work. Good people, good store level management make it a place to stay at for the extreme part time. The job as a computer sales associate is easy beyond belief, most of the time spent wandering the aisles trying to help the customer. It's a great job to work on customer service skills and at the store I'm at customer service is truly a high aim.

    Cons

    The pay is relatively low and the rewards are not as good as i'd wish.

    Advice to ManagementAdvice

    Realize you need to pay more especially in job markets that are competitve to get the good staff.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Look elsewhere for management positions rather than the northeast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    Pros

    good pay and good benefits. mild retail environment with the exception of back to school.

    Cons

    There is no recognition for a job well done. No feedback from my district manager on ways to improve personal growth. The regional vice president believes in intimidation as opposed to inspiring and motivating. This trickles down to the district management team and ultimately inot the stores. There has been about a fifty percent turnover at the general manager level over the last 3 years since she joined the company. The hours are long, 10 hour days.

    Advice to ManagementAdvice

    look at management turnover within the northeast region and investigate bad hiring decisions on over 75 salaried managers, or bad hiring decision on regional vice president?

    Doesn't Recommend
    Approves of CEO
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