Staples

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1933 Employee Reviews (View Most Recent)

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Great experience for developing your outside sales skills.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - OUTSIDE SALES  in  Atlanta, GA
Current Employee - OUTSIDE SALES in Atlanta, GA

Pros

You work from home and they offer a fair compensation package. The have an excellent new hire 5 day training program. They all so like to have a lot of fun in the office.

Cons

There is a lot of pressure to close 2 new accounts every week. If you are not able to meet the 2 closes each few regarding of attaining your revenue goal, you will be fired.

Advice to ManagementAdvice

Have more realistic goals for new accounts. I don't have any more advice or feedback outside of making the goals more attainable.

Recommends
Approves of CEO

Other reviews for Staples

  1.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    Pros

    Good People to work with and for.
    Good Benefits
    Nice Work Environment
    Very socially aware and seemed to care about employees.

    Cons

    Typical big bureaucracy that one expects in a large company.
    Slow to make changes.
    Overall no complaints.
    I have worked in worse places

    Advice to ManagementAdvice

    No advice. The leadership seems very competent and they seem to care what the employees have to say. Overall not bad

    Approves of CEO
  2. 2 people found this helpful  

    The position I interviewed for and what it actually entailed were two different jobs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  Stamford, CT
    Former Employee - Account Manager in Stamford, CT

    Pros

    Excellent benefits package, $25 billions company; constantly changing environment; retail stores are great to shop in, their customer satisfactions guarantee is great if you really know that it exists.

    Cons

    unrealistic sales quota; not given enough time to reach your quota; they didn't fully understand the role of the outside sales team; you compete against other sales teams with the company for the same product/services and customers; poor customer service resolution practices; management is in a "glass bubble" and not in touch with what their customers really think about them.

    Advice to ManagementAdvice

    Actually listen to your customers and don't rely on the fact that you're a $25 billion company so you can treat the customer any way you want; eventually this type of mind set will catch up with you. You should start taking actual focus groups within your current business clients, especially those customers who no longer use your products/services. Communication between the various business groups needs to improve, instead of pitting them against each other, which causes confusion to customers and internally; truly test products/services in realistic territories, i.e. small, as well as the large territories. Offer definitive sales territories for your outside sales teams.

    Doesn't Recommend
    Disapproves of CEO
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