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2 people found this helpful
Current Employee – been working at Staples full-time for more than 7 years
Pros – you have the Staples name behind you....that is pretty much it
Cons – Salary is low, commissions are low, benefits are garbage compared to some smaller companies I have worked for. Not very family oriented, constantly micromanged with emails, meetings and conference calls. Not given enough time to actually sell because of "back office work". "Make sure salesforce is up to date." Sales people do their jobs as far as closing the deals, but when the customer receives the product it is incorrect probably 75% of the time. Worst culture I have ever worked for. Hiring is horrible, The production associates in the Copy and Print Centers have no incentive to do a good job and are 18 years old so they could care less how the products come out. DSM and DM's are basically full of crap and constantly lie. Company moves money around to look profitable aka not paying expenses so that the store lookd profitable at the end of the year. Technology as far as computers given to sales people are like 10 years old. They DO NOT pay expenses (cell, business travel, etc). And policy's change so frequently not only the clients, but the employees can barely keep up.
Advice to Senior Management – Don't start a concept when you have no clue what your doing, Hire people with experience in the field. Provide employees with average to above average compensation and people would be happier. Stop acting and treating people like robots. Stop drinking the kool aid so much. We are sales people let us sell. Please back off with the 50 emails on sales #'s across the country and meetings for the meeting and than a follow up meeting. Please stop micromanaging so much!!!!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-07 10:19 PDT
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