Staples

www.staples.com
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Senior Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Manager in Framingham, MA
Current Employee - Senior Manager in Framingham, MA

I have been working at Staples full-time (more than 3 years)

Pros

Leader in office supplies, eCommerce division has a great culture and immense potential

Cons

Lack of innovation in areas others than eCommerce

Advice to ManagementAdvice

Re-invent the firm for the future

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

2376 Other Employee Reviews for Staples (View Most Recent)

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  1.  

    Relaxed environment but high call volume and crappy managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Florence, KY
    Current Employee - Customer Service Representative in Florence, KY

    I have been working at Staples full-time (more than a year)

    Pros

    The work environment is good
    Upper management facilitates with employee opinions
    Okay pay
    lots of VTO in the summer
    Lots of advancement opportunity

    Cons

    Direct managers don't do their job
    The company is going under
    Make ridiculous changes that effect your stats drastically(with little notice)...yet don't reassess said stats for fair representation of work
    Understaffed
    HORRIBLE benefits
    Behind in technology to a point where it effects the pace of the work.
    CHEAP as all getout. One bathroom was too small. Crappy chairs, tiny desks, shoddily built call center(there was a tornado and that thing rattled like a jeloppy)

    Advice to ManagementAdvice

    Hire more people

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    It was very stressful to deal with annoying customers for just a low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy Center Associate in Astoria, NY
    Current Employee - Copy Center Associate in Astoria, NY

    I have been working at Staples part-time (less than a year)

    Pros

    -staples can help pay for college
    -10% discount
    -management was fair

    Cons

    -increase pay
    -increase hours
    -zero career opportunities

    Advice to ManagementAdvice

    Increase the pay and increase payroll to give more hours to copy and print associates. The type of work that we do is not worth the amount of pay we receive. Customers do not understand that a copy machine will not print their original paper exactly as it is. Please do something about this.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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