There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

Relaxed environment but high call volume and crappy managers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Florence, KY
Current Employee - Customer Service Representative in Florence, KY

I have been working at Staples full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

The work environment is good
Upper management facilitates with employee opinions
Okay pay
lots of VTO in the summer
Lots of advancement opportunity

Cons

Direct managers don't do their job
The company is going under
Make ridiculous changes that effect your stats drastically(with little notice)...yet don't reassess said stats for fair representation of work
Understaffed
HORRIBLE benefits
Behind in technology to a point where it effects the pace of the work.
CHEAP as all getout. One bathroom was too small. Crappy chairs, tiny desks, shoddily built call center(there was a tornado and that thing rattled like a jeloppy)

Advice to Management

Hire more people

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Great atmosphere to work in! And decent pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate in Hobbs, NM
    Former Employee - EasyTech Associate in Hobbs, NM

    I worked at Staples part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If you have experience it pays well. And even if you don't have the best experiences like with being an easy tech associate or tech, they will definitely help you with improving that knowledge base. The interview was a one on one with manager.

    Cons

    Some of the management like to pick favorites or get clouded with stress from the stuff that is going on. When I worked there, the organization of the extra stock wasn't the best but since I have visited the store it has definitely improved. You will only get paid to a certain amount on an hourly wage.

    Advice to Management

    Hire more manager if the work load on the amount already there is too much for them in which return effects their unprofessional attitude towards the employees.


  2. It was very stressful to deal with annoying customers for just a low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Center Associate in Astoria, NY
    Current Employee - Copy Center Associate in Astoria, NY

    I have been working at Staples part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -staples can help pay for college
    -10% discount
    -management was fair

    Cons

    -increase pay
    -increase hours
    -zero career opportunities

    Advice to Management

    Increase the pay and increase payroll to give more hours to copy and print associates. The type of work that we do is not worth the amount of pay we receive. Customers do not understand that a copy machine will not print their original paper exactly as it is. Please do something about this.


There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

Work at Staples? Share Your Experiences

Staples

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.