Staples

www.staples.com
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Relaxed environment but high call volume and crappy managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Florence, KY
Current Employee - Customer Service Representative in Florence, KY

I have been working at Staples full-time (more than a year)

Pros

The work environment is good
Upper management facilitates with employee opinions
Okay pay
lots of VTO in the summer
Lots of advancement opportunity

Cons

Direct managers don't do their job
The company is going under
Make ridiculous changes that effect your stats drastically(with little notice)...yet don't reassess said stats for fair representation of work
Understaffed
HORRIBLE benefits
Behind in technology to a point where it effects the pace of the work.
CHEAP as all getout. One bathroom was too small. Crappy chairs, tiny desks, shoddily built call center(there was a tornado and that thing rattled like a jeloppy)

Advice to ManagementAdvice

Hire more people

Recommends
Negative Outlook
Approves of CEO

2313 Other Employee Reviews for Staples (View Most Recent)

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  1.  

    HR Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    Great team in place, great culture

    Cons

    Ever changing policies, no room for advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It was very stressful to deal with annoying customers for just a low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy Center Associate in Astoria, NY
    Current Employee - Copy Center Associate in Astoria, NY

    I have been working at Staples part-time (less than a year)

    Pros

    -staples can help pay for college
    -10% discount
    -management was fair

    Cons

    -increase pay
    -increase hours
    -zero career opportunities

    Advice to ManagementAdvice

    Increase the pay and increase payroll to give more hours to copy and print associates. The type of work that we do is not worth the amount of pay we receive. Customers do not understand that a copy machine will not print their original paper exactly as it is. Please do something about this.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Staples

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