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Just Like Geek Squad

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Resident Easy Tech  in  Upland, CA
Current Employee - Resident Easy Tech in Upland, CA

I have been working at Staples part-time for more than a year

Pros

Management is understanding (may vary by store), exposure to many computer problems and clients.

Cons

Essentially minimum wage for an IT job and company stresses sales over customer service. Example would be putting more time on the floor to attempt to sell a warranty or two on a computer or other device as opposed to finishing repairing a client's computer who already paid for it and risking upsetting them due to turn-around time.

Advice to ManagementAdvice

My best recommendation from what I've seen would be to have floor associates focus on raising department awareness in-store and selling warranties, and let the computer technicians focus on customer retention and inbound phone calls.

Recommends
Negative Outlook
No opinion of CEO

1983 Other Employee Reviews for Staples (View Most Recent)

Sort: Rating Date
  1.  

    Okay Could do better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Health and Dental insurance even for part time

    Cons

    low pay even with experience

    Advice to ManagementAdvice

    raise pay

  2.  

    OK but could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Tech  in  Lancaster, PA
    Former Employee - Sales Tech in Lancaster, PA

    I worked at Staples full-time for more than a year

    Pros

    busy, and can be fun at times, learn a lot of stuff

    Cons

    constant work and low pay

    Advice to ManagementAdvice

    make it fun because we know we work hard for little pay

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Staples

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