There are newer employer reviews for Staples

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Terrible Leadership In A Declining Business

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager
Former Employee - General Manager

I worked at Staples full-time for more than 10 years

Pros

Pros – There are very little pros left to work for this company. The health care is ok, but the premiums are expensive and Staples continues to raise the premiums every year. As a General Manager having the power to write your own schedule used to be a Pro, but now some District Managers are starting to dictate when the GMs work.

Cons

Cons – Staples just went through a “reinvention.” The majority of the company’s Assistant Managers were laid off. In some stores this leaves the General Manager as the ONLY actual manager in the store. The rest of the store leadership is comprised of much, much lower paid supervisors that Staples expects to perform at the level that they were paying their Assistant Managers. The expectations are insane. There’s the company’s expectation and then there is the District Managers / Regional Vice Presidents expectation that are always much higher and unattainable. They literally expect perfection on all metrics and anything other than perfection is not tolerated. There is a serious disconnect between the directive from corporate and the directive from the DMs / RVPs. You can expect corporate to say one thing and the DMs / RVPs to say something completely different. Staples took away all of the incentives to be a General Manager. There are no more stock awards, they have made obtaining a bonus near impossible, salaries are on the decline, and they keep taking away store labor.

Advice to ManagementAdvice

Step down.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1989 Other Employee Reviews for Staples (View Most Recent)

Sort: Rating Date
  1.  

    A lot of pressure with little help or training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate  in  Warrenton, VA
    Former Employee - Copy Center Associate in Warrenton, VA

    I worked at Staples part-time for less than a year

    Pros

    Friendly Coworkers/Management was understanding of time needed off

    Cons

    Poor on the job training/Unorganized process

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Retail Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staples EasyTech Expert
    Current Employee - Staples EasyTech Expert

    I have been working at Staples full-time for more than 3 years

    Pros

    Excellent environment to hone interpersonal communication skills

    Cons

    Limited set of computer repair tools and software

    Advice to ManagementAdvice

    Invest more in a system that can be used to maintain more continuity amongst the staff.

    Recommends
    Positive Outlook
    No opinion of CEO
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