There are newer employer reviews for Staples
There are newer employer reviews for Staples

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Helpful (1)

favoritism runs rampant, whole team suffers and heads have been rolled

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Yorba Linda, CA
Former Employee - Sales Associate in Yorba Linda, CA
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Staples part-time (More than a year)

Pros

experience brushing up on communication understanding the needs of other businesses able to expand on organizational skills meeting connections learning new skills stable location

Cons

lack of appreciation hours fluctuate from great to poor expected to sell plans primarily for aspiring sales persons

Advice to Management

every aspect of the business you run is integral. if you fail to notice this, then you're expected to have a high turnover

Other Employee Reviews for Staples

  1. Great Environment, Unbalanced Priorities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than a year)

    Pros

    The work is easy, if time consuming. Decent benefits. You get a 10% discount and if you maintain a 20 hr work week, you can receive insurance after 90 days. Store management is easy to work with, treat their employees like people, aren't afraid to get down and dirty WITH their employees and actually recognize their hard workers. If you pull your weight and put in an effort, management will bend over backwards to help you out.

    Cons

    Workload is spread very thin as we're very badly short staffed. Corporate is so obsessed with asinine little details that they are driving off and costing stores perfectly fine workers. Forget to ask for a rewards card during a hectic crowd of people? If the DM is around you better be ready for a write-up. For some people this will cost them their job.

    Advice to Management

    Stop obsessing over rewards cards and digital receipt stats. Sure, it's a good point to make but it's nothing so important as to write someone up and potentially cost them their job over. The high turnover rate that you are going to cause will cost you more than anything that might happen if a customer doesn't use or sign up for rewards. The world isn't going to end if someone doesn't get a receipt in their email either (some people don't like giving out their personal emails and even leave them out on their rewards application). You need to step back and prioritize what is actually important and abide by your own values. You want more to happen? Give people breathing room. You want to empower and involve your associates? Remember that your associates are people and see more of the front lines than you ever have to deal with. Things get hectic and something like a rewards card may slip someone's mind. It's called human error. Don't be so quick to judge and penalize someone for being human. Stop breathing down your front-line managers' necks and let them do their jobs.


  2. Helpful (1)

    Great experience for many years, company changed directions to stay relevant and unfortunately jobs were eliminated.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Manager (Only One Eliminated In Florida) in Orlando, FL
    Current Employee - Senior Human Resources Manager (Only One Eliminated In Florida) in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    Meeting people who were committed to success of company and worked to achieve goals.

    Cons

    Changes were sometimes given little time to develop and programs/people were impacted. Communication often was overwhelming in volume but not concise in content.

    Advice to Management

    Allow programs time and resources to develop and produce. Don't pull the plug too soon on new opportunities.


There are newer employer reviews for Staples
There are newer employer reviews for Staples

See Most Recent

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