StarHub

  www.starhub.com
  www.starhub.com
There are newer employer reviews for StarHub

 

Demanding job requirements but friendly working environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service (Mobile) Operator - Starhub in Singapore (Singapore)
Former Employee - Customer Service (Mobile) Operator - Starhub in Singapore (Singapore)

I worked at StarHub as a contractor (less than an year)

Pros

Friendly working environment with young adults
Detailed training before actual handling of calls
good pay and incentives esp working during PH

Cons

People who worked longer always felt like they had the upper hand, job requirements were demanding, due to technical difficulties during time of employment, working hours were extended to late night.

Advice to ManagementAdvice

Take into consideration the welfare of the staff, it was very segregated among people who worked longer and people who just started working, it felt very hard to blend in initially.

Recommends
Positive Outlook
No opinion of CEO

92 Other Employee Reviews for StarHub (View Most Recent)

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  1.  

    customer care consultatant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Consultant in Singapore (Singapore)
    Current Employee - Customer Care Consultant in Singapore (Singapore)

    I have been working at StarHub as a contractor (less than an year)

    Pros

    Per hour remuneration was not bad.

    Cons

    Long hours, shift work, tiring to handle unreasonable customers.

    Neutral Outlook
    No opinion of CEO
  2.  

    Quite good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Runner
    Former Employee - Mobile Runner

    I worked at StarHub part-time

    Pros

    My colleagues are very friendly and easy to work with. They are willing to share their experiences and knowledge as well.

    Cons

    There are times when there are hard to handle customers and that makes the job tricky. But it is definitely a good way to learn how to handle different types of customers.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for StarHub

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