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Helpful (2)

Very unprofessional HR and Management Depts.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Mansfield, OH
Former Employee - Customer Service Representative in Mansfield, OH

I worked at StarTek full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

There are no "pros" for this company. Please see "Cons".

Cons

Very unprofessional management staff. Extremely high attrition rate. No professional dress code. I came to work dressed professionally and my contemporaries thought I was a member of management. I came from a large firm in a big city where business was conducted in a particular fashion. This company fell incredibly short of even the smallest level of professionalism both in management, and staff.

Advice to Management

Respect your employees.

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  1. Outstanding until you're Outsourced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escalations Specialist in Laramie, WY
    Former Employee - Escalations Specialist in Laramie, WY

    I worked at StarTek full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good environment, positive, team building. Chances to move up within company, always open to said opportunities, keep on track with strict break times, clock ins and outs as well as efficiency all around with work.

    Cons

    Outsourcing. Multiple locations have been outsourced. Trying to move onward and upward is hard to do, when ever location I leave near keeps getting outsourced.

    Advice to Management

    Got advice from corporate managers and trainers on how to make my way into our clients' company ladder.


  2. Helpful (1)

    No strategic direction, and constantly changing plans

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at StarTek full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Opportunities abound...since they are lean, you can do a lot, if you want to. This also gives you a a chance to learn and be responsible for many things

    Cons

    Not enough time given to see results? The company changes leadership and strategy so much, that they don't give any particular strategy enough time to succeed

    Advice to Management

    Stick to a plan


There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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