There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

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Helpful (1)

Long time employee

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Team Lead in Lynchburg, VA
Current Employee - Customer Service Team Lead in Lynchburg, VA

I have been working at StarTek full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The pros are the employees, clients, and PTO

Cons

The Cons are pay, management, organization

Advice to Management

Learn the job that your agents perform, learn from your mistakes and be as honest as possible

reviews filtered by
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  1. The Leadership Team is horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor I in Cincinnati, OH
    Current Employee - Supervisor I in Cincinnati, OH

    I have been working at StarTek full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to work from home for a legit company

    Cons

    the pay is terrible, even for the management team and you work 12 hour days

    Advice to Management

    Pay your employees above poverty level

  2. Helpful (1)

    Good for a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Martinsville, VA
    Former Employee - Customer Service Representative in Martinsville, VA

    I worked at StarTek full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Team leaders seemed concerned about my performance *Management could be understanding at times. *Facility was nice *Lots of employee incentives.

    Cons

    *Very strict attendance policy *Metrics that you could meet, but changed constantly *Policies changed often (which is fine if you are notified) *Shift could change when they deemed it necessary with your needs not taken into account

    Advice to Management

    Treat employees like people, not cattle.

There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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