There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

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Helpful (1)

Worked as a customer service representative

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Mansfield, OH
Former Employee - Customer Service Representative in Mansfield, OH

I worked at StarTek full-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Teamwork is high and expected

Cons

Turnover is high because training is always completed before the employee can do the job

Advice to Management

Encourage all CSR's and their management team to support that CSR when there are problems

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  1. Tech for Comcast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StarTek

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers all get along well

    Cons

    Getting yelled at by angry customers


  2. Helpful (1)

    Very Bad Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    I worked at StarTek full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Get hired quick, has benefits

    Cons

    No support, not enough training, being lied to and expected to lie to customers.

    Advice to Management

    Get people in Management that know how to train and talk to people instead of lying.


There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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