StarTek

  www.startek.com
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96 Employee Reviews (View Most Recent)

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1 person found this helpful  

They have mandatory overtime, if you don't stay they find some way to get rid of you.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Mansfield, OH
Former Employee - Customer Service Representative in Mansfield, OH

Pros

Good training and time with trainers to learn system

Cons

need to have background in office machines (computer, typing skills, and multi-line phone system.)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for StarTek

  1. 1 person found this helpful  

    Worked as a customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Mansfield, OH
    Former Employee - Customer Service Representative in Mansfield, OH

    Pros

    Teamwork is high and expected

    Cons

    Turnover is high because training is always completed before the employee can do the job

    Advice to ManagementAdvice

    Encourage all CSR's and their management team to support that CSR when there are problems

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very Bad Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    Pros

    Get hired quick, has benefits

    Cons

    No support, not enough training, being lied to and expected to lie to customers.

    Advice to ManagementAdvice

    Get people in Management that know how to train and talk to people instead of lying.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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