There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

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Helpful (3)

So many things wrong here

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Universal Representative in Cincinnati, OH
Current Employee - Universal Representative in Cincinnati, OH

I have been working at StarTek full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

You can work at home...at least until they say you have to come in then you can start looking for a new job.

Cons

Very high turnover (reps and managers),pay issues, constant changes, lies broken promises. Cult-ish atmosphere. crap pay.

Advice to Management

Get it together.

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  1. Helpful (1)

    They have mandatory overtime, if you don't stay they find some way to get rid of you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mansfield, OH
    Former Employee - Customer Service Representative in Mansfield, OH

    I worked at StarTek full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good training and time with trainers to learn system

    Cons

    need to have background in office machines (computer, typing skills, and multi-line phone system.)


  2. Helpful (1)

    Worked as a customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mansfield, OH
    Former Employee - Customer Service Representative in Mansfield, OH

    I worked at StarTek full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Teamwork is high and expected

    Cons

    Turnover is high because training is always completed before the employee can do the job

    Advice to Management

    Encourage all CSR's and their management team to support that CSR when there are problems


There are newer employer reviews for StarTek
There are newer employer reviews for StarTek

See Most Recent

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