StarTek
2.5 of 5 87 reviews
www.startek.com Denver, CO 5000+ Employees

87 Employee Reviews (View Most Recent)

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1 person found this helpful  

Working from home is not enough incentive to stay

WAH Universal Agent (Current Employee)
Cincinnati, OH

ProsWorking from Home is the only positive thing about this job.

ConsThe rules change on a daily bases.You cannot get a clear answer from management. Don't even bother with the HR dept in Cincinnati. They have no idea on what they are doing. The computer and phone systems keeps crashing. My system has been down for days at times and I don't get paid for their problems. They have shift bids about every 4 months and make up new rules on how you can qualify for a better work shift. There is nothing positive to say about this company. I doubt if they will be around much longer. Run the other way if they offer you a job!

Advice to Senior ManagementStart treating your employees like intelligent beings.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    So many things wrong here

    Universal Representative (Current Employee)
    Cincinnati, OH

    I have been working at StarTek full-time for more than a year


    Pros: You can work at home...at least until they say you have… Cons: Very high turnover (reps and managers),pay issues, constant changes, lies… Advice to Senior Management: Get it together. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    They have mandatory overtime, if you don't stay they find some way to get rid of you.

    Customer Service Representative (Former Employee)
    Mansfield, OH

    I worked at StarTek full-time for more than a year


    Pros: Good training and time with trainers to learn system Cons: need to have background in office machines (computer, typing skills,… No, I would not recommend this company to a friend More
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