StarTek

  www.startek.com
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90 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Working from home is not enough incentive to stay

WAH Universal Agent (Current Employee) Cincinnati, OH

ProsWorking from Home is the only positive thing about this job.

ConsThe rules change on a daily bases.You cannot get a clear answer from management. Don't even bother with the HR dept in Cincinnati. They have no idea on what they are doing. The computer and phone systems keeps crashing. My system has been down for days at times and I don't get paid for their problems. They have shift bids about every 4 months and make up new rules on how you can qualify for a better work shift. There is nothing positive to say about this company. I doubt if they will be around much longer. Run the other way if they offer you a job!

Advice to Senior ManagementStart treating your employees like intelligent beings.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    They have mandatory overtime, if you don't stay they find some way to get rid of you.

    Customer Service Representative (Former Employee) Mansfield, OH

    I worked at StarTek full-time for more than a year


    Pros: Good training and time with trainers to learn system Cons: need to have background in office machines (computer, typing skills,… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Worked as a customer service representative

    Customer Service Representative (Former Employee) Mansfield, OH

    I worked at StarTek full-time for less than a year


    Pros: Teamwork is high and expected Cons: Turnover is high because training is always completed before the… Advice to Senior Management: Encourage all CSR's and their management team to support that… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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