Starbucks

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Great if you find a store with the right manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The benefits are great and make it worth the crap you go through - to a point.

Cons

Management can make/break the store. Promotions are based on tenure and not skill when you get into the manager position and it shows.

Advice to ManagementAdvice

Take a good look at who and how your stores are managed. You have some great managers and some very very bad managers. This disparity is hurting the company from the inside and out.

Doesn't Recommend
No opinion of CEO

Other reviews for Starbucks

  1.  

    Unsatisfied as an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good tips and it's nice having co workers with fun personalities, makes the work environment much easier to deal with.

    Cons

    The manager is uninvolved and unorganized. Unreasonable hours and extremely hard to get a day off even if it is urgent.

    No opinion of CEO
  2.  

    Be prepared for everyone to be in your business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Starbucks Store Manager
    Current Employee - Starbucks Store Manager

    Pros

    Great benefits, decent pay, work with great people.

    Cons

    At least in my district there is an intense competition between the store managers to be promoted. They all have their own projects that they're working in to "better the district" and they always have projects for the store managers to do that compete with each other. I'm all for team work and team development but it makes it hard to manage your own store when you get assigned projects by other peers that sometimes conflict with the way you would like to manage your store.

    The hours are horrendous. You have to get up at some ungodly hour to open the store and the depending on the location a closing shift might of end until after midnight or later. Not that you have to work this shifts all the time but it's definitely not fun getting trapped in your store for a 16 hour double shift because you couldn't get anyone to cover a call off from a shift supervisor if it happens.

    Advice to ManagementAdvice

    Upgrade your technology. The ordering system, scheduling and timekeeping applications are horrendous and really take up too much of the managers time unnecessarily - you need us on the floor, helping customers and coaching our partners - not chained to the desk in the back for a day dealing with archaic systems.

    Doesn't Recommend
    Approves of CEO
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