There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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Good place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Shift Supervisor in Davenport, IA
Current Employee - Shift Supervisor in Davenport, IA

I have been working at Starbucks part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Fun most of the time Great benefits for entry level employees Decent pay Opportunity to advance in the company

Cons

Can be very stressful Not easy to take time off Odd hours

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  1. Helpful (2)

    Overall a good company to work for, corporate treats us well. Your actual experience may vary due to management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Houston, TX
    Current Employee - Barista in Houston, TX

    I have been working at Starbucks part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get vacation hours, stock, over-time, and benefits even if you are not full time. You also get a chance for a pay increase every quarter.

    Cons

    There is a lot to learn ans not a long time to learn it in. You will have to do semi-hard labor, mopping, scrubbing, cleaning toilets, doing dishes, working on machines, working with chemical cleaners, moving heavy equipment, and you will have to do it every shift. There is also a problem with local management as they very rarely solve workplace problems and things tend to get out of hand rather than resolved before they implode. You will also burn your hands on scalding hot water and drinks... a lot.

    Advice to Management

    Communication, if your a good communicator then you will make a good manager. Often times the SM never sees the evening/night crew managers for weeks at a time so resentment over small issues or problems/requests gets blown way out of proportion.


  2. Decent as a wage-employee, frustrating as a manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Richmond, VA
    Former Employee - Store Manager in Richmond, VA

    I worked at Starbucks full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits, even at part-time hours. Flexible scheduling and transfers. Frequent opportunities for picking up hours. Can be fun for social individuals. Very good advancement potential, if you are loyal, hard-working, and motivated. Baristas regularly work into store management and even district management.

    Cons

    There can be a hectic pace, and some of your co-workers may not handle the stress well. There seems to be a larger proportion of high-maintenance and rude customers, compared to other food service jobs. As a manager, your goals are either ridiculously specific and micro-managed, or ridiculously disorganized and unclear. District and regional managers float around ultimately clueless about day to day operations. They dispense little useful guidance. Advancement and placement as a manager is highly political.

    Advice to Management

    It's great to be familiar with profit margins and marketing strategies, but you need to also know your company from the ground level up. Pay attention, because those baristas are ultimately the individuals responsible for the customer experience. Don't underestimate the intelligence of your staff -- whether you stomp in or flitter in with a fake smile, they can often see through your facade. Morale can be an issue when the store is high-volume and high-stress. Your workers' enthusiasm can quickly grow sour when they sense that management is not aware or appreciative of their efforts.


There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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