There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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Helpful (2)

great company - needs work internally

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator in Seattle, WA
Current Employee - Coordinator in Seattle, WA

I have been working at Starbucks full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The mission statement is what keeps the company desirable.

Cons

Too many chiefs and not enough indians. Inequalities in pay and bonus. Partner Relations team has no soul/is a figure head. Managers are external hires who hire externally. The new hires are promoted faster and more often than the long term partners. Too many senior positions posted which eliminates internal growth and advancement opportunities for long term partners. Less coffee and more cream.

Advice to Management

Job titles need to be updated based on the standard of industry. Using generic job descriptions only cheats the partner pay equity and results in burnout and dissatisfaction. If a long-term partner leaves, ask why and show sincere concern to address the issue. But in a majority of cases, the problem are the dept. managers and partner resource generalists. To Howard, encourage/demand managers to promote from within, there are plenty of partners who have experience and formal education.

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  1. Starbucks is an amazing company to work for, with a few downfalls however.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in East Renton Highlands, WA
    Current Employee - Barista in East Renton Highlands, WA

    I have been working at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free Stock, Flexible hours, tuition discounts, community service opportunities.

    Cons

    Has its own culture in which there is no room for dissent. Ideas are not always taken to management. My store manager has her favorites and if you aren't one of them, you don't get preferential treatment.

    Advice to Management

    Listen to your partners more, resolve conflict quickly and efficiently, and please, don't be afraid to tell upper management that you need help!


  2. Helpful (1)

    Working here is what you make it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Newton, MA
    Former Employee - Shift Supervisor in Newton, MA

    I worked at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fairly good benefits Active work Generally good coworkers Flexible working hours allowed me to go to school full-time simultaneously (though I can't recommend it)

    Cons

    Customer service Work environment highly dependent on location: with an excellent manager you can have a great time and you will love coming to work, but that's rare. As a supervisor you may get called at any time if there is an emergency (responding is up to you, of course)

    Advice to Management

    Have more opportunities for employees to review their managers


There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

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