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There are newer employer reviews for Starbucks

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Starbucks is a great company with excellent benefits if you find a store with a supportive manager.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Barista in Commack, NY
Current Employee - Barista in Commack, NY

I have been working at Starbucks full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Flexible hours, excellent benefits, free drinks 30 mins before work, while at work and 30 mins after work, free pound of coffee or tea per week and 30% off everything all the time.

Cons

Some managers could you some training, as some are hired off the street and aren't familiar with Starbucks mentality.

Advice to Management

Work on the floor as a barista more often to get a picture of working in our shoes, double check the weekly schedule to make certain that baristas aren't closing at midnight and then opening the next morning at 4:30am.

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  1. starbucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    happy work environment, highly social atmosphere,

    Cons

    slow and limited advancement opportunities


  2. Helpful (1)

    Great co-workers, infuriating customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Summit, NJ
    Former Employee - Barista in Summit, NJ

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The product (coffee) is both high quality and interesting, and Starbucks has frequent paid training sessions to learn more about it.

    "Baristas" get treated with more dignity and respect than most other food service jobs.

    All employees get healthcare and a 401(k), very rare for low-level jobs.

    Cons

    Like any customer service job, the customers are the worst part. Starbucks trains its regulars to feel comfortable ordering any and every possible variation to their drinks, and customers abuse this privilege. You will frequently receive orders like a "venti soy vanilla chai, 2 pumps vanilla, 3 and-a-half pumps chai, 190 degrees, light foam, with cinnamon topping", and the customer will demand the whole thing remade if anything is slightly off. Unlike other stores, at Starbucks you are expected to obey the customer's every whim, no matter how ridiculous.


There are newer employer reviews for Starbucks
There are newer employer reviews for Starbucks

See Most Recent

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