Starbucks – “Starbucks - If your passive aggressive you'll love it there!”

Pros

Free Coffee, good dedicated work force who believes in the culture and company that is projected in the media but is not longer a reality to the work force.

Cons

Micromanaging senior leadership, No dedication to training, Weekly if not daily shifts in direction, flavor of the day management, did I mention micro management?

Advice to Senior Management

Develop a back bone, an internal compass. Hire people who can do the job and then let them do it. Stop tossing the baby out with the bath water!