Starbucks

  www.starbucks.com
  www.starbucks.com
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Company is a great company with many benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Barista in Salt Lake City, UT
Current Employee - Barista in Salt Lake City, UT

I have been working at Starbucks full-time (more than 3 years)

Pros

The Starbucks I work for is owned by a well known hotel, so it would be better describes that I work for this hotel. But as far as the benefits are with Starbucks they are great! They are a great employer who demonstrates their social responsibility by trying to go green. They try hard to help their employees succeed

Cons

There is limitation on growing within the company that I feel. But that is to be expected with a company like this.

Advice to ManagementAdvice

Keep up the great work

Recommends
Positive Outlook
Approves of CEO

5136 Other Employee Reviews for Starbucks (View Most Recent)

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  1.  

    Good brand name balancing community vs. profitability

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    Recognized brand name, values in building a company that its partners are proud of, building stronger community as well as stronger individual characters.

    Cons

    The "nice" culture tends to take many meetings to reach consensus or revise decisions. Communication sometimes can take longer to reach to the right audience.

    Advice to ManagementAdvice

    Plan projects across the board and set realistic timelines according to resources and competing priorities.

  2. 5 people found this helpful  

    Tough on outside hires, tough on older employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager in Framingham, MA
    Current Employee - Shift Manager in Framingham, MA

    I have been working at Starbucks full-time (less than an year)

    Pros

    Hugely successful company, always busy, the ballsiest CEO around, all-you-can-drink free tasty beverages, relatively easy and quick to move up in the company. Also, The Bux is everywhere, so if you want to transfer to Mumbai, there's probably 80 stores there.

    Cons

    Coming into Starbucks to be a Shift Manager (known as Shift Supervisor everywhere but in MA), as an outside hire with tons of general business, customer service and management experience, but no barista or food experience, has been very challenging. First, the baristas resent having to help train someone who they know is just going to turn around and start telling them what to do when they finish the training. And second, your fellow (homegrown) Shift Managers resent you landing the same job as them without "paying your dues" as a barista for a few years. This adds up to a pretty challenging and frustrating environment. You may even find yourself being trained by a barista who applied for and was rejected for the Shift Manager position that YOU got. Needless to say, that creates tension.

         It's also tough on older employees (definitely for anyone over 40, maybe for those over 30 as well). The large majority of the people you'll be managing are between 20 and 25 years old, and for many of them the only job they've ever had is as a Starbucks barista. This means that, in a lot of cases, employees who have no idea how to act in a professional environment. I guess that every generation thinks that the 'young kids' are rude, but it many cases the culture gap is HUGE. I don't know why it is, but Starbucks seems to be stocked with young employees displaying the sarcastic, in-your-face, snarky, in-my-opinion rude attitude that seems pervasive in today's young people. Obviously, this creates a big challenge in the areas of customer service and relations between colleagues.

         None of these issues should necessarily keep you from accepting a job at The Bux, but they are issues that both older potential hires and outside hires should be aware of and consider carefully.

    Advice to ManagementAdvice

    If you are going to aggressively recruit talented managers from outside the company, follow your own standards and "set them up for success". Find a way to assimilate and train them that doesn't inevitably create in-store tension.

    Recommends
    Positive Outlook
    Approves of CEO
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