Starbucks

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1 person found this helpful  

No opportunities, cost of living raises, or promotions at SSC

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Manager in Seattle, WA
Current Employee - IT Manager in Seattle, WA

I have been working at Starbucks full-time (more than 8 years)

Pros

Central location is easy to find with many commuting options to ferry, busses, trains and a large parking garage and parking lot with shuttle bus.

Cons

Salary not adjusted for inflation. No promotions anymore, only new hires get upper positions. High turnover, too many SSC people are quitting. We are told that training dollars are available but are not approved to use them even when the class is completely in line with job or project. Then we are yelled at for not taking any training. Standard policy to give 70% of partners an across the board " meets expectations" in spite of actual performance. The 70% get a 1% pay raise (note, it is always less than inflation so your effective salary drops every year). Mgrs make up the remaining higher ratings and pay raises and they get bonuses.

Advice to ManagementAdvice

Adjust salaries for inflation (we make less money every year). Bring back promotions - quit giving position to new hires that should be promotions for existing partners. Stop the "if you don't like it here then quit" attitude and try to find a way to keep people. Rate people on performance not a schedule. Give bonuses to everyone (even baristas). No ratings raise should be less than inflation.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

5367 Other Employee Reviews for Starbucks (View Most Recent)

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  1. 1 person found this helpful  

    Soon there will be suicide nets outside the windows...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Charlotte, NC
    Former Employee - Barista in Charlotte, NC

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Fun when well staffed, easy, mindless work, benefits to part time employees.

    Cons

    Tremendous disorganization, CEO makes $27.5 million a year, we get minimum wage and shorted on labor, managers still have to play barista while juggling store management duties, improperly equipped- Starbucks developed playbook, a system of routines to maximize work efficiency, but by also taking every ounce of fun and personalization out of it, and instead of utilizing technology to make things easier we get plastic cubes (literally).

    Advice to ManagementAdvice

    Stop being greedy, because it's so obvious i dont know how you could even try to cover it up.... Over three years with the company and you see how it exponentially transforms into a McDonald's (obsessed with transaction times versus customer satisfaction and drink quality.... Why? We were fast enough before and our customers liked us better.)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Depending on what manager you have, you can hate or love your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    Flexible hours, mandatory 30 minute breaks, reviews with raises, tips

    Cons

    Management can make or break a store, lazy coworkers, big work load for not enough pay.

    Advice to ManagementAdvice

    Keep a closer eye on managers. There are plenty out there who get away with murder.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Starbucks

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