There are newer employer reviews for Starwood Hotels & Resorts

Good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Bartender in Dallas, TX
Former Employee - Bartender in Dallas, TX

I worked at Starwood Hotels & Resorts

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

Senior Management was very competent and the hotel staff were all very professional. Clients were very pleased with their experiences.

Cons

Direct management did not appear to be concerned about employees beyond the value of having the position filled. Insurance options were not that great.

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  1. Helpful (2)

    I loved the hotels a guest, not as an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Starwood Hotels & Resorts

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Discount for all Starwood properties around the world - Wonderful!

    Cons

    There was a lot of questionable things going on. Especially the overnight shift. Management showed too much favoritism...

    Advice to Management

    Treat all workers with more respect. The workers are the ones who have the most interactions with the guest so ask for more of their feedback and implement their suggestions. Senior management should not depend on department managers for feedback. Department managers should be reviewed quarterly by their employees.

  2. An unforgettable experience that helped me mold my leadership, communication, and personable skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Kapaa, HI
    Former Employee - Intern in Kapaa, HI

    I worked at Starwood Hotels & Resorts

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good at developing managers.
    Many hands on projects.
    As an intern I worked with the Executive Chef & F&B Director to help open 2 new restaurants.
    Good at answering questions when something is not clear
    Great Starwood training about the Starwood brand.

    Cons

    Communication from managers to associates was not clear when something was changed. The changes would not be emphasized to all employees.

    Advice to Management

    Some of your management team do no communicate well with one another, I think you need to make managers have a mandatory one on one personal meeting with each other to hash out any problems or concerns they may have with one another or the operation itself.

There are newer employer reviews for Starwood Hotels & Resorts

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