Starwood Hotels & Resorts
3.5 of 5 610 reviews
www.starwoodhotels.com Stamford, CT 5000+ Employees

610 Employee Reviews (View Most Recent)

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1 person found this helpful  

My experience at Starwood Hotels & Resorts was something I wish I could erase.

Reservations Agent (Former Employee)
Fall River, MA

ProsThe best reason to work at Starwood was that I was able to work at home and the hotels gave out a discount.

ConsAlthough they give out discounts to their hotels they do not give enough vacation time to use it. They set your schedule and never allow you to change it. They have spies call you and test you, and entrap you, then report you as doing something wrong. You sit at your computer all day and answer one call after another without a break in between calls. They are not honest to customers so there are many people calling to complain. People disappear there all the time because they get fired without a second chance. Very big turnover without much care about how they treat people.

Advice to Senior ManagementGive people a chance. Appreciate a hard worker and stop discarding employees without caring about them. A more experienced person would be better to keep than training a whole new person.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Great team of people to work with. No support from 'boys club' management!

    Banquet Server (Current Employee)
    Seattle, WA

    I have been working at Starwood Hotels & Resorts


    Pros: Wonderful diverse customer oriented staff. The hot rate hotel stays rock! Most people you work with… Cons: Little room for advancement unless you are handpicked, a suck up and fit their 'formula'. HR is not there for the employees; just there to… Advice to Senior Management: Just because you are in a leadership position does not mean you are 'above' others. It is a position of responsibility not to… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good environment

    Cook (Current Employee)
    Denver, CO

    I have been working at Starwood Hotels & Resorts


    Pros: good benefits, willing to promote within in time, promotes friendly… Cons: slow F&B in some city hotels, hard to climb the… Advice to Senior Management: Comunication with "regular" front line employees, More
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