There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

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Helpful (2)

Excellent health benefits, sterling hotels, unique programs, adequate salary

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in Stamford, CT
Current Employee - Senior Manager in Stamford, CT

I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Employee rates at hotels; ease in moving from one hotel or brand to another; great work culture; innovative products; employee-led initiatives; employee feedback regularly solicited; great sense of (global) community

Cons

Large size occasionally means slow to move; salaries are not the most competitive; when times are tight, expect drastic operational budget cuts (in lieu of lay-offs, granted); mediocre time off benefits; those promoted to management do not always receive adequate leadership training; 'promotion from within' usually only applies to lower-paying positions

Advice to Management

The message often gets lost in the middle. And sometimes doing more with less just burns out the less.

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  1. This whole thing is a process.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Austin, TX
    Current Employee - Reservations Agent in Austin, TX

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    the discount if you can get the time off

    Cons

    this job comes before anything in your life.

    Advice to Management

    when you are new they are helpful but tthereafter they're always to busy.


  2. This company has the potential to be great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ECommunications Specialist in Austin, TX
    Former Employee - ECommunications Specialist in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The hours are great for someone who is not a morning person or a student. The call center is nice as long as you mind your own business and keep conversations general. The company will allow anyone to move up, all you have to do is be there on time and ready to work.

    Cons

    The hourly pay is crap! The bonuses are a joke because the parameters you must meet to get the bonus are like juggling eggs.

    Advice to Management

    Most of the management is young and are looking to make a bonus check. The peer coaches and team leads do the real coaching and assisting individuals with progression.


There are newer employer reviews for Starwood Hotels & Resorts
There are newer employer reviews for Starwood Hotels & Resorts

See Most Recent

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