Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Starwood Hotels & Resorts

2 people found this helpful  

Excellent health benefits, sterling hotels, unique programs, adequate salary

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Manager  in  Stamford, CT
Current Employee - Senior Manager in Stamford, CT

I have been working at Starwood Hotels & Resorts full-time for more than 10 years

Pros

Employee rates at hotels; ease in moving from one hotel or brand to another; great work culture; innovative products; employee-led initiatives; employee feedback regularly solicited; great sense of (global) community

Cons

Large size occasionally means slow to move; salaries are not the most competitive; when times are tight, expect drastic operational budget cuts (in lieu of lay-offs, granted); mediocre time off benefits; those promoted to management do not always receive adequate leadership training; 'promotion from within' usually only applies to lower-paying positions

Advice to ManagementAdvice

The message often gets lost in the middle. And sometimes doing more with less just burns out the less.

Recommends
Positive Outlook
Approves of CEO

651 Other Employee Reviews for Starwood Hotels & Resorts (View Most Recent)

Sort: Rating Date
  1.  

    Concierge Maui, HI

    Former Employee - Concierge  in  Lahaina, HI
    Former Employee - Concierge in Lahaina, HI

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Health and Starwood Hotel Benefits
    EnjoyableTeam of Coworkers

    Cons

    Competitive work atmosphere with underpaid compensation

  2.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Talent  in  Oxon Hill, MD
    Former Employee - Front Desk Talent in Oxon Hill, MD

    I worked at Starwood Hotels & Resorts full-time for less than a year

    Pros

    The pay is pretty decent. It is a nice area to work (National Harbor) . If you provide great customer service the customer will sometimes mention you by name in online reviews provided by the company. You are given a monetary reward with each mention. It is a laid back atmosphere when there is down time (And there will be). It is also fairly possible to become a Talent Coach ( Supervisor) If you stay long enough and if upper management likes you (which they will if you are a good worker)

    Cons

    There will be times when you will be slammed with phone calls and people at the desk. In these situations you will not be able to provide everybody with prompt service. Some customers even seeing you being slammed will become unruly and nasty. You will also be on your feet all day.

    Advice to ManagementAdvice

    GET SOME CHAIRS FOR THE DESK!

    Recommends
    Negative Outlook
There are newer employer reviews for Starwood Hotels & Resorts

Worked for Starwood Hotels & Resorts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.