Starwood Hotels & Resorts

  www.starwoodhotels.com
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619 Employee Reviews (View Most Recent)

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Good benefits, horrible job.

Reservations Agent (Former Employee) Austin, TX

ProsAfter 3 months of employment, they offer full benefits (medical, dental, vision, vacation, PTO, 401K, stock sharing, etc).

ConsThe job itself is horrible, especially if you have a college education. The duties are inane, and there is a lot of stress to meet your quota for reservations.

Advice to Senior ManagementChange the way supervisors talk to the associates; if it's "coaching," make it more of a coaching session rather than a parent lecturing a child, which is what it felt like.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Very, very corporate with unfriendly, passive-aggressive work environment

    Brand Design (Former Employee) New York, NY

    I worked at Starwood Hotels & Resorts full-time for less than a year


    Pros: - Compensation was decent, and the hotel stay perk was… Cons: - Strained and sometimes contentious relationships between teams - Cloistered/siloed work environment with very little collaboration - Politically charged work atmosphere that frowns upon open communication - Poor… Advice to Senior Management: -Stop saying you're "innovative" and "world class" and start being those things. - Break out of the straightjacket of corporate process once in a while and… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    The Ballantyne Hotel, Charlotte. Nice reputation, but very unorganized

    (Former Employee) Charlotte, NC

    I worked at Starwood Hotels & Resorts full-time


    Pros: The Ballantyne Hotel has a good reputation in the community, good… Cons: Four star in the front of the house, 2 star… Advice to Senior Management: Stop being so cheap. Equipment for catering functions and brunches were bought from local party stores and rigged up make it work. Pots… No, I would not recommend this company to a friend More
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