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Starwood Hotels & Resorts
www.starwoodhotels.com Stamford, CT 5000+ Employees
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Starwood Hotels & Resorts Employee Review

  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Starwood Hotels. A place to learn the basics of excellent customer service.

Former Employee – worked at Starwood Hotels & Resorts

ProsFriendly environment. Get to meet people from all over the world, both guests and employees. Hotel company with ambition to be great. Focused on delivering excellent service to its guests no matter the situation. Great perks!

ConsIrregular working hours for most of staff. You will always encounter very rude guests in this industry, if you can't handle it then it's not the right industry for you. Career advancement can be stagnant unless you look to transfer to another location.

Advice to Senior ManagementI was very fortunate that my direct supervisor was a very good leader and mentor to me. However, I do think that there were a few managers in different levels that did not fit and actually disrupted work. All managers ought to believe and do what they praise to others; they are leaders by example. When you are training the entire company to do things a certain way with a certain attitude, and managers are good examples of the improper behavior then that creates resentment and conflicts with the company's objective.

Yes, I would recommend this company to a friend

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