There are newer employer reviews for Starwood Hotels & Resorts

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Internship Program

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Intern - Anonymous Intern
Current Intern - Anonymous Intern

I have been working at Starwood Hotels & Resorts as an intern

Pros

Strong brand recognition and good fringe benefits

Cons

Limited compensation and limited exposure to operations

Approves of CEO
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  1. Great Company with Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Associate in Austin, TX
    Former Employee - Reservation Sales Associate in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (less than a year)

    Pros

    Fun, caring, relaxed, spa-like atmosphere in the Austin call center. Compensation was good with plenty of contest and opportunities to earn bonuses and perks. Friendly coworkers and customers. Knowledgeable and helpful supervisors and upper managers. Primarily work from home / telecommute call center. Plenty opportunities to move up in company or work for the physical hotels instead. Extensive initial training program with continual training monthly. Great reservation system and tools. Managers take pride in their teams and work with agents daily. Goals and stats are very detailed and can be viewed anytime. Company keeps workers informed and readily accepts feedback. Too many great things to list. I'd still be there if my life hadn't taken me elsewhere.

    Cons

    Metrics required to reach certain tiers of bonus level are difficult to obtain, at times, as it depends on your sales proficiency with customers, ie. calls taken / sales made. But in fairness the managers give you every step by step training and tool to master this, and most customers are calling to book a reservation and not just browsing. Employee stay discount is not always available especially at the higher end hotels.

    Advice to ManagementAdvice

    Overall, great job.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at Starwood Hotels & Resorts full-time (less than a year)

    Pros

    Relaxed surroundings, newly renovated office

    Cons

    Not many interactions among employees as expected

    Advice to ManagementAdvice

    I think they are doing a great job to make quick wins and also the long-term success.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Starwood Hotels & Resorts

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