There are newer employer reviews for Starwood Hotels & Resorts

Guest Services

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Agent in Philadelphia, PA
Current Employee - Guest Service Agent in Philadelphia, PA

I have been working at Starwood Hotels & Resorts full-time (more than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

flexible schedule and easy to request time off

Cons

nepotism is very high when it comes to promotions

reviews filtered by
  • Any Location
  • Any Job Title
  1. Good work environment but a lot of unkept promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In-Room Dining Server in Washington, DC
    Current Employee - In-Room Dining Server in Washington, DC

    I have been working at Starwood Hotels & Resorts full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun work environment with great customer service training and resources.

    Cons

    Administrators were more interested in looks than skill when handing out promotions.

    Advice to Management

    When you promise career advancement possibilities and trainings will be made available, follow through with it.

  2. Helpful (1)

    Internship Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Starwood Hotels & Resorts as an intern

    Approves of CEO
    Approves of CEO

    Pros

    Strong brand recognition and good fringe benefits

    Cons

    Limited compensation and limited exposure to operations

There are newer employer reviews for Starwood Hotels & Resorts

Work at Starwood Hotels & Resorts? Share Your Experiences

Starwood Hotels & Resorts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.